Our Satisfaction Guaranteed Policy
You only pay us if you're happy with our work
Here's how this works:
- you must contract the project directly with us, with no intermediaries
- for fixed price contracts we split the project plan into milestones (some dates when certain deliverables must be ready) and agree to the appropriate payment upon completion of each milestone
- as we work towards each milestone you get the chance to review our work, through screen captures and demos that we prepare for you
- upon completion of each milestone, if you like the result, you pay us and we give you the deliverables (design, code, documentation, tests, etc.) for that milestone
- while we work towards a milestone, until you pay us, we retain the copyright and deliverables pertaining to that milestone
- for time & materials contracts we follow the same procedure, with each milestone set to the billing period (usually weekly, depending on the project length)